Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying great quality support without delay is our top priority, so we back up each cloud hosting plan with a one hour ticket resolution warranty. As you present a ticket or post a message, our client help and support team will do all they could do to deliver the most acceptable answer to your problem and to give you information in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to email us 24x7x365 with any question you could have connected with our solutions. We’ve got techs available all the time to offer you help anytime required. You can utilize the ticket system or drop an email any time, or you can pick–up the telephone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while operating within the Control Panel, you are able to always press the Help button and find your issue in the selection of articles that will appear. We have as well turned the majority of the articles and reviews into educational videos. The listing of training videos will show up if you pick the Videos button located on the top right.